How do I use my Discount Coupon?
Can I order multiple products at once?
What are the pictures on the outside of the Glass tealight holders?
How are the German tealight holders packaged - do they break easily?
How are the German tealight holders made?
How are the Lumiere candles made?
How are the Lumiere candles packaged?
Why are the Ecoya candles so amazing?

How do I use my Discount Coupon?
When you click the Checkout button when viewing the contents of your basket, there is a space toward the bottom of the page where you enter your Discount Coupon code. Then, depending on the type of Discount Coupon you are using, the invoice will be automatically adjusted for you.

Can I order multiple products at once?
Yes, you can. Just follow the prompts on the screen.

What are the pictures on the outside of the Glass tealight holders?
Some designs look like European towns, others are similar to Vincent Van Gogh’s paintings. The Green tealight holder is Van Gogh's Green Irises, there is also his Cafe By Night and the cats are inspired by Rosina Wachtmeister.

How are the German tealight holders packaged - do they break easily?
The glass tealight holders have a fantastic custom designed box to make sure that they are delivered without breaking. After all, they make it from Germany to Australia in one piece! Each box also includes an upper and lower box lining to keep the glass tealight holder from moving around.

How are the German tealight holders made?
We don’t know, it’s a trade secret that the German company keep very quiet to make sure we don’t see cheap replicas everywhere.

How are the Lumiere candles made?
The Lumiere candles are a clear wax covered by a hard outer layer that is hand carved individually to glow a range of beautiful designs in a bright set of colours and a range of sizes.

How are the Lumiere candles packaged?
All candles are individually bubble wrapped to keep them safe from damage.

Why are the Ecoya candles so amazing?